“The single biggest problem in communication is the illusion that it has taken place” George Bernard Shaw Most of us need reminding regularly that communicat...

On a thought-provoking webinar I recently attended organised by the US based Center for Leadership Studies entitled ‘Adaptable Leadership: It’s Situational A...

Noel Gallagher once wrote the lyric “As he faced the sun he cast no shadow”, but unless he is referring to a vampire this is probably untrue! When it comes t...

This blog continues the theme from last month’s article How to give effective feedback but broadens it out slightly to look at the wider area of Performance ...

Giving meaningful feedback is an essential skill for any manager. In this blog post we give you tips on how to give effective feedback to either redirect or...