The Communication Illusion

“The single biggest problem in communication is the illusion that it has taken place” George Bernard Shaw Most of us need reminding...

How do you Lead in Times of Change?

On a thought-provoking webinar I recently attended organised by the US based Center for Leadership Studies entitled ‘Adaptable...

What sort of shadow do you cast?

Noel Gallagher once wrote the lyric “As he faced the sun he cast no shadow”, but unless he is referring to a vampire this is probably...

How to manage your team's performance

This blog continues the theme from last month’s article How to give effective feedback but broadens it out slightly to look at the wider...

How to give effective feedback

Giving meaningful feedback is an essential skill for any manager. In this blog post we give you tips on how to give effective feedback...